SERVICES
STRATEGIC CRISIS MANAGEMENT
When disrup on reaches a point where rou ne responses are no longer enough, organiza ons need clarity, structure, and confident leadership. We help crisis teams make informed decisions, align stakeholders, and protect what matiers — ensuring the organiza on stays in control during complex and evolving situations.
Core Crisis Capabilities
• Crisis leadership roles and responsibili es • Decision-making frameworks and playbooks • Escala on thresholds and activation criteria • Situational assessment and information flow • Internal and external stakeholder communication • Media and reputa on management • Coordination with emergency readiness and business continuity • Tabletop exercises, simulations, and red-team scenario reviews
Integrated Incident Coordination
Incident coordina on sits within the crisis structure — managing reporting, triage, escala on, and the handover from operational disrup on to strategic leadership. This ensures early signals are recognized and acted upon before the situation grows in complexity.
Integration Across the Resilience Framework
Strategic crisis management connects seamlessly with emergency readiness (first-minute ac ons), business con nuity (sustained opera ons), and recovery planning. Together, these layers create a unified, end-to-end capability for managing disrup on with confidence and control.


